Privacy Policy Statement and Data Protection Notice.

At Cobwebb Communications Ltd. we are committed to protecting your privacy and use the information we collect about you to process orders and to provide an efficient and speedy on-line service.

What information do we require?
When you order our products via you will be asked to provide your name, e-mail address for your receipt and delivery, your address, credit or debit card number with expiry date and the issue number for the use of a Switch card. This allows your order to be processed and fulfilled. You will also be asked for your telephone number which enables us to contact you if there is a problem with your order.

How does Cobwebb Communications Ltd. protect customer information?
When you place an order we offer the use of the secure server. The secure server software encrypts the card details to complete the transaction. Credit and debit card details are only stored on's secure server, not at Cobwebb Communications Ltd. Furthermore, as required by the UK Data Protection Act 1998 we follow strict security procedures in the storage and disclosure of information which you have provided to prevent unauthorised access. For security reasons may occasionally request proof of identity before they are able to disclose sensitive information to you.

Will Cobwebb Communications Ltd. disclose the information it collects to outside parties?
We are committed to protecting your privacy and use the information we collect on the site to make shopping at possible and to facilitate your on-line shopping requirements. We do not sell, trade or rent your personal information to others. Your consent By using our web-site you consent to the collection and use of this information by Cobwebb Communications Ltd. If we decide to change our privacy policy we will post those changes on this page so that you are always aware of what information we collect and under what circumstances it is used

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.




More information

Google Analytics


These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google



This cookie is used to remember your username for the citizen suite.

Information stored in these cookies is not shared with anyone.



This cookie is used to remember information about your current browsing session.

Information stored in these cookies is not shared with anyone and is removed at the end of your browsing session.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

YouTube cookies
We may embed videos from YouTube using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Links and Other Companies
This site contains links to other sites. Cobwebb Communications Ltd. is not responsible for the privacy practices or the content of such web sites. Companies that provide content or place advertising on our site may collect information about you when you view or click on their advertising or content. Cobwebb Communications Ltd. does not control this collection of information, and you should contact these advertisers or content providers directly if you have any questions about their use of this information.

Updating Information
If you would like to either update your personally identifiable information or opt-out of receiving further communications from us, please e-mail us at with the details.